ESM Chaperone

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Helping institutions protect their student borrowers through data analytics and deep industry expertise.

We are a post-secondary education services group focused on implementing unique solutions to managing student loan repayment for the higher education community.

Student Loan Chaperone is our signature default reduction program, which helps struggling borrowers get back into repayment through one-on-one counseling with current and former school financial aid officers. With our Connect, Assist, and Complete suite of services, we leverage our call center technology so that financial aid staff spend less time trying to connect with delinquent borrowers and more time counseling them.

Our Chaperone Insight service helps schools pull together large volumes of applicant, placement, academic and financial aid data in novel ways that allow them to reduce operating costs and improve student outcomes.

Chaperone Sentry assists administrators with regulatory compliance and recordkeeping by providing early warning signs on borrower portfolios and validation checks of administrative student loan data.

To learn more about how we can help improve your school's default and repayment rates, call us today at 571.384.7134.

 

ESM Chaperone provides industry-leading services to schools, borrowers, guaranty agencies, and lenders.

Contact Us:

By Phone
571.384.7134

By E-mail
info@esm-sls.com


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Chaperone Connect

Our call center technology integrates with your systems for rapid implementation.

Chaperone Assist

Save resources by using our representatives to handle administrative and straightforward issues.

Chaperone Complete

Our experts have an average of over 10 years of industry experience.

Chaperone Insight

Our predictive analytics can serve as an early-warning sign for at-risk borrowers and can help you target your resources more efficiently.